community-ops

I was curious how you'd approach community management at scale—community-ops touches a lot of moving parts, and I noticed the grading picked up some gaps in how those pieces fit together.

Links:

• GitHub
• Your agentic skill in the SkillzWave marketplace

The TL;DR

You're at 64/100, solidly in D territory. This is based on Anthropic's skill best practices. Your strongest area is Writing Style (8/10)—the voice is clear and operational. But Utility (11/20) and Ease of Use (15/25) are dragging things down. The skill has solid bones, but it needs more meat on them.

What's Working Well

• Clear operational focus – Your writing stays instructional without marketing fluff. Sections like "Channel Setup" and "Automation Registry" are on-brand.
• Consistent terminology – You use 'channel', 'automation', 'moderator' consistently throughout, so there's no confusion about what you're describing.
• grep-friendly structure – Simple format means it's easy to parse and integrate.

The Big One: Missing Template Artifacts

Here's the thing: you mention templates—"Channel launch checklist (config, automation, QA, analytics hooks)", "Moderator shift planner with coverage heatmap"—but they're just names. No actual templates. No examples. No input/output pairs.

This tanks your Utility score because someone reading this skill has no idea what "config, automation, QA" actually means in practice. Are those config fields? YAML snippets? A checklist?

Fix: Create a references/ directory with actual templates as separate files:

• references/channel-launch-checklist.md – actual checklist items
• references/moderator-shift-planner.md – example schedule format
• references/automation-registry.md – sample registry with filled rows

This alone bumps yo...