sentiment-feedback-loop
Process for capturing qualitative feedback and injecting it into CS playbooks.
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Installation for Agentic Skill
View all platforms →skilz install gtmagents/gtm-agents/sentiment-feedback-loopskilz install gtmagents/gtm-agents/sentiment-feedback-loop --agent opencodeskilz install gtmagents/gtm-agents/sentiment-feedback-loop --agent codexskilz install gtmagents/gtm-agents/sentiment-feedback-loop --agent geminiFirst time? Install Skilz: pip install skilz
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Extract and copy to ~/.claude/skills/ then restart Claude Desktop
git clone https://github.com/gtmagents/gtm-agentscp -r gtm-agents/plugins/customer-success/skills/sentiment-feedback-loop ~/.claude/skills/Need detailed installation help? Check our platform-specific guides:
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Agentic Skill Details
- Repository
- gtm-agents
- Stars
- 31
- Forks
- 7
- Type
- Non-Technical
- Meta-Domain
- development
- Primary Domain
- github
- Market Score
- 28
Agent Skill Grade
D Score: 69/100 Click to see breakdown
Score Breakdown
Areas to Improve
- Description needs trigger phrases
- Missing Trigger Terms in Description
- Templates Section Lists But Doesn't Provide
Recommendations
- Address 2 high-severity issues first
- Add trigger phrases to description for discoverability
- Add table of contents for files over 100 lines
Graded: 2026-01-24
Developer Feedback
Looking at your sentiment-feedback-loop skill, I'm curious about the choice to implement feedback collection rather than just sentiment classification—seems like you're building toward continuous model improvement, but the 69/100 suggests there might be some architectural decisions worth revisiting.
Links:
The TL;DR
You're at 69/100, solidly D territory. This is based on Anthropic's skill evaluation rubric across five pillars. Your Writing Style scores best at 8/10—the prose is clear and purposeful. The weak spots are Utility (12/20) and Progressive Disclosure (20/30)—you've got a solid framework, but it needs more concrete templates and actual implementation depth to justify its weight class.
What's Working Well
- Clean, consistent terminology – You use "sentiment," "feedback," and "VOC" consistently throughout, which makes the skill easy to follow
- Solid five-step structure – The framework (capture → enrich → analyze → act → close loop) is logically sound and mirrors real CS workflows
- Objective, practical tone – No marketing fluff, just straightforward instructions on how to run a feedback loop
The Big One: Missing Templates Kill Your Utility Score
Your Templates section (lines 20-23) lists three things you could build but provides zero actual content:
- Sentiment tagging spreadsheet or Notion template.
- Weekly VOC digest format for leadership.
- Follow-up tracker for commitments back to customers.
This is a -4 point hit on Utility. Someone trying to use this skill right now has to reverse-engineer what you meant instead of copy-pasting working templates. Create three reference files:
- `references/sentiment-tagging-template.md...
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